Privacy Policy
Last updated: 12 January 2026
Autosgrid Technologies Private Limited (“we”, “our”, or “us”) operates IoT devices
and mobile applications used for monitoring and controlling smart devices such as
motion sensors, flow meters, tank level systems, and other connected products.
This Privacy Policy explains how we collect, use, store, and protect user information.
1. Information We Collect
a) Personal Information
- Name
- Mobile number
- Email address
- Device identifiers (such as MAC address or device ID)
b) Device & Usage Data
- Sensor data (motion events, water flow, tank level, on/off status, etc.)
- Date and time of events
- Device status and logs
- Network information (Wi-Fi status, signal strength)
c) App Permissions
- Internet access – to sync data with our servers
- Approximate location – required only for Wi-Fi provisioning
- Notifications – to alert users about device events
Autosgrid does not access your microphone, camera, contacts,
or personal files.
2. How We Use Your Information
- Operate and maintain Autosgrid devices and services
- Display real-time and historical data in the mobile app
- Send alerts and notifications requested by the user
- Improve app performance, device reliability, and user experience
- Provide customer support and troubleshoot issues
3. Data Storage & Security
- Data is securely stored using trusted cloud services (Right now E2E Networks)
- Communication between devices, app, and servers is encrypted
- Access to user data is restricted and protected using authentication mechanisms
4. Data Sharing
Autosgrid does not sell, rent, or trade user data to third parties.
- When required by law or legal authorities
- To protect the rights, safety, or property of users or Autosgrid
- With trusted infrastructure providers strictly for service operation
5. Offline Data Handling
- Device data may be stored locally if the internet is unavailable
- Data is synchronized securely once connectivity is restored
6. User Control & Choices
- View device data through the Autosgrid app
- Disable notifications from app settings
- Request account or data deletion by contacting us
7. Data Retention
We retain user data only as long as necessary to provide services
and meet legal or operational requirements.
Upon account deletion, associated data will be deleted or anonymized
within a reasonable period.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected with an updated “Last updated” date.
9. Contact Information
Company Name: Autosgrid Technologies Private Limited
Email: support@autosgrid.com
Contact Number: +91 9766007468
Country: India